Luxa Mailbox Pro
Turn wp-admin into a real inbox for your whole team.
Overview
Luxa Mailbox Pro extends the free Luxa Mailbox plugin from a single personal mailbox into a full multi-account inbox your whole team can work from — right inside WordPress, no separate webmail login, no extra software. Connect every mailbox your business uses (support@, sales@, billing@…), assign messages to the right person, track status, leave internal notes, save canned replies, and extend it further with official add-ons — all from the same familiar wp-admin you already live in.
Requires the free Luxa Mailbox plugin (installed separately, no cost) — Pro is the add-on that turns it into a team tool.
Key Features
Multiple mailboxes, one screen Connect as many IMAP/SMTP accounts as you need and switch between them instantly from a single dropdown — folders, message list, and reading pane all update together. No more logging in and out of separate webmail tabs for every department address.
Assign + Status Turn any shared inbox into a lightweight support queue. Assign a message to a teammate and mark it Open, Pending, or Resolved — see it all at a glance with color-coded badges right in the message list, so your team always knows what’s outstanding and who owns it.
Internal Notes Leave context on any message that’s never sent to the customer — “called them back, waiting on Tuesday”, “escalated to billing”. A running thread per message, visible to your whole team, with your name and timestamp automatically attached.
Canned Responses Save the answers you type most — a refund policy, a shipping FAQ, a standard greeting — and insert them into any reply with one click from a dropdown right in the compose window. Stop retyping the same answer for the tenth time this week.
Test connection, instantly Verify IMAP and SMTP settings with one click, right from the account form — no need to save first, works the moment you start typing a new account.
Built to extend Turn optional features on or off with Modules, and unlock official paid Add-ons (installed and licensed right from wp-admin, no manual ZIP uploads) as the Luxa Mailbox ecosystem grows.
Your data stays yours Every message is read live from your own mail server over IMAP — nothing is copied into WordPress’s database. Passwords are encrypted at rest. No mail content ever passes through luxapress.com’s servers.
What’s Included
- Unlimited mailboxes (IMAP + SMTP), each with its own connection settings
- Assign + Status tracking per message
- Internal team notes
- Unlimited canned/saved responses
- One-click connection testing
- Access to the official Add-ons catalog as new add-ons are released
- Priority email support
- Updates for the lifetime of your license
Requirements
- The free Luxa Mailbox plugin, installed and active
- WordPress 6.2+
- PHP 7.4+ with the
imapextension enabled (standard on virtually all WordPress hosting) - An existing mailbox with IMAP/SMTP access (your own hosting email, Google Workspace, Microsoft 365, Zoho, etc.)
Add-ons
Luxa Mailbox Pro is the foundation for an expanding set of official add-ons — each individually licensed, installed and unlocked right from the Add-ons screen in wp-admin, no manual plugin uploads. Check luxapress.com for what’s currently available.
Changelog
- August 4, 2026 — 1.6.1: Maintenance release — internal review and hardening pass, no user-facing changes.
- July 28, 2026 — 1.6.0: Mail Accounts UX overhaul — Add/Edit are now dedicated screens, connection testing works while adding a new account (not just editing), dynamic breadcrumbs.
- July 21, 2026 — 1.5.x: Add-ons and Modules screens introduced.
- July 18, 2026 — 1.4.0: Multi-account switching on the Mailbox screen, plus one-click Test IMAP/SMTP Connection.
- July 17, 2026 — 1.3.0: Canned Responses.
- July 16, 2026 — 1.1.0–1.2.0: Assign + Status and Internal Notes.
- July 16, 2026 — 1.0.0: Initial release — multi-account management on top of Luxa Mailbox (free).